Refund Policy

You are eligible for a full refund if:

• You request the refund within 30 days of your original purchase date
• You have not consumed more than 20 credits (20 minutes of AI processing)
• The Software does not function as advertised on a supported system
• You are unable to activate the plugin due to a verified technical issue on our end

The following are not eligible for refund:

• Credit top-up purchases (once purchased, credits are non-refundable)
• Licenses purchased more than 30 days ago
• Licenses where more than 20 credits have been consumed
• Refund requests based on incompatibility with unsupported software versions or operating systems
• Purchases made by third parties without proper authorization

To request a refund, please contact our support team with the following information:

• Your full name and email address used at purchase
• Your Razorpay transaction/order ID (found in your receipt email)
• Reason for refund request

Send your refund request to: refunds@qwintsoft.com

We will respond within 2 business days and process approved refunds within 5–10 business days via the original payment method.

If you experience technical issues with the Software, we strongly encourage you to contact our support team before requesting a refund. Many issues can be resolved quickly, and we want to ensure you get the full value of your purchase. See our Support page for contact options.